Call us. A person answers.
If water is on the floor, pick up the phone. Somebody answers day or night, and we can have a truck moving while we are still talking to you. If it can wait, use the form and we will call you back with a straight price.
Request service or a quote
Tell us what has stopped
The more you can tell us about what the drain is doing, the better equipped the truck arrives. There is no charge for the visit if you decide not to go ahead with the quote.
Fastest way to reach us
(904) 682-0008Answered 24 hours a day, 7 days a week, by a person.
dispatch@flamingodrain.com
Best for quotes, accounts and anything not urgent.
Hours
Emergency service: 24 / 7 / 365
Office and scheduling: 7am to 7pm daily
No surcharge for nights, weekends or holidays.
Service area
Duval, St. Johns, Clay and Nassau counties
See every city we cover →
Commercial accounts
Restaurants, portfolios and facilities
Request a free walkthrough →
If it is an emergency right now
- Stop using water everywhere in the building, including the dishwasher and washing machine.
- If a toilet is overflowing, shut the supply valve behind it, turning clockwise.
- Keep people and pets away from any water that has already come up.
- Call us rather than filling in a form. It is minutes faster and minutes matter.
Before you call
Quick answers
Is there a charge just to come out?
We come out, diagnose the problem and give you a flat-rate quote. If you decide not to go ahead, there is no charge for that visit. We would rather you compared quotes and came back than felt cornered into saying yes on the spot.
What do you need from me before you arrive?
Clear a path to the affected fixture, and if you know where your exterior cleanout is, that saves real time on anything involving the main line. It is usually a white or black capped pipe sticking a few inches out of the ground near the house. If you have already poured a drain product down it, please mention that when you call so the technician arrives with the right protection.
How do I pay?
Card, check or cash, on completion. Commercial accounts can be set up on terms. You will have agreed the flat rate in writing before any work started, so nothing on the invoice should be a surprise.
Can you come today?
Usually, yes. That is more or less the entire point of how we run. Call and dispatch will tell you honestly what today looks like rather than promising you a window nobody intends to hit.
Do you work on septic systems?
We clear and camera the lines running to the tank, which on a septic property is often exactly where the problem is. We do not pump tanks, and if the camera shows a full or failed tank we will tell you that is what you are dealing with rather than cabling a line that is not blocked.
Open right now
One call and it is handled
Drains and sewers, 24 hours a day, across Jacksonville.


